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Resource Center

Explore the REELEX Resource Center and find answers to frequently asked questions, guides and manuals for all REELEX machines, instruction sheets and more. If you need help or don’t see what you’re looking for, please contact support@reelex.com.

Guides & Manuals

To request drawings or any other documents not listed below, please contact support@reelex.com.

Technical Service Bulletins

REELEX Drive Obsolescence & Replacement Part #’s

September 26, 2025

This Technical Service Bulletin is to inform you of updated information related to availability
and ordering of replacement drives for your REELEX equipment.

 Parts Availability & Support for Older REELEX Machines

Revised September 26, 2025

This revised Technical Service Bulletin is to inform you of updated information related to
our bulletin from 2021 and update the information of March 11, 2025.

Avoid Counterfeits

Imitation REELEX® packaging is your first indication of non-compliant and potentially dangerous cable.

Knockoffs mean knots

The key to the REELEX® coil is unique machine programming which results in a perfectly formed figure-eight coil with a clear, controlled payout hole.

This payout hole separates each half of the figure-eight and must be properly placed to provide tangle and twist-free payout.

Imitation REELEX machines do not make clear, precise payout holes in the coil like REELEX machines do. This means imitation coils knot, tangle and cause cable damage.

Know who to trust

The REELEX trademark is required by our license agreement to be printed on all packages containing REELEX technology. Like an “Intel Inside” logo, the REELEX trademark signifies that the coil inside is a genuine REELEX coil that will work as expected.

Over 100 of the worlds most trusted wire and cable manufacturers use REELEX technology. Don’t see the REELEX logo? Check to make sure your cable is manufactured by a REELEX licensee. If it’s not, think twice about using it.

GENUINE REELEX
IMITATION
What to look out for:
Product kinks and knots
Skinny boxes with small openings
REELEX Coil (left) vs Knockoff Messy Coil (Right)
Forced payout hole in coil
No 3rd party safety verification
No REELEX logo